Privacy Policy

Hexasoft, Inc. ("Hexasoft," "we," "us," or "our") provides information technology infrastructure, managed services, cybersecurity, hardware lifecycle management, and custom software development. This Privacy Policy explains how we handle information in connection with our website and the services we provide.

By using our website or services, you acknowledge that you have read and understood this policy. If you do not agree with it, please discontinue use of the website and services. This policy is governed by the laws of the Republic of the Philippines, including Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission.

We collect information in the following ways:

Information you provide. When you contact us, request information, or engage our services, you may share details such as your name, business email address, organization, role, and the content of your messages.

Information collected automatically. When you visit our website, we may collect limited technical information, which can include:

• Device and browser type
• Approximate location derived from IP address
• Pages visited and referring pages
• Date, time, and duration of your visit

We do not intentionally collect more information than is necessary for the purposes described in this policy.

We use the information we collect to:

• Respond to enquiries and provide requested information
• Deliver, maintain, and support our services
• Operate, secure, and improve our website
• Communicate about projects, updates, and service matters
• Meet legal, regulatory, and contractual obligations

We do not sell your personal information.

Our website may use cookies and similar technologies to keep the site functioning, remember preferences, and understand how the site is used. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.

Where a separate Cookie Policy applies, it will be linked from our website and referenced here.

We share information only where necessary, and only with appropriate safeguards. This may include:

• Service providers who support our operations under confidentiality obligations
• Parties involved in delivering a service you have requested
• Authorities or advisors where required by law or to protect our legal rights

We require recipients to handle information consistently with this policy and applicable law.

We retain information for as long as needed to fulfil the purposes described in this policy, to comply with our legal and contractual obligations, and to resolve disputes. When information is no longer required, we take reasonable steps to delete or anonymize it.

Personal information will generally be retained for up to two (2) years after an inquiry, request, or business interaction has been resolved, unless a longer retention period is required by law, contract, legal claims, security requirements, or legitimate business purposes. After the applicable retention period, the information will be securely deleted, anonymized, or disposed of.

We apply administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If you believe your interaction with us is no longer secure, please contact us using the details in the Contact information section.

Depending on your location and applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to the information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information, subject to legal limits
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact our Data Protection Officer at dpo@hexasoft.tech. We will respond in accordance with applicable law.

Our website may link to third-party websites or rely on third-party services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party services you use.

Our website and services are intended for organizations and business users, and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Depending on how our services are delivered, information may be processed or stored in locations outside your country of residence. Where information is transferred across borders, we take steps intended to ensure it remains protected consistent with this policy and the requirements of the Republic of the Philippines, including Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how your information is handled, you can reach us at:

• Data Protection Officer: dpo@hexasoft.tech
• Business name: Hexasoft, Inc.
• Mobile: +63 906 477 2041
• Landline: +63 2 8831 5011
• Address: Mamatid, Cabuyao City, Laguna 4025, Philippines